Brand FAQ: Profile & Account Setup

How to edit or complete my profile?

Go to the top right corner of your dashboard. Click the arrow next to your username, then select “Your Profile.” You’ll be directed to your Influencer Profile page. From there, you can edit or complete your profile details as needed.

Can I edit my business information later?

Yes, you can update your business information at any time. Simply refer to our guide: “How to edit or complete my profile?” for step-by-step instructions.

How do I verify my brand account on ManyTags?

To verify your brand account:

1. Go to the Overview Dashboard and click “Get Verified” at the top of the Brand Overview section.

2. Upload the required documents and submit your application.

Verification typically takes 1–3 business days. You may be contacted by the ManyTags team if additional information is needed.

✅ Why verification matters: Brand verification helps us maintain a trusted and secure environment for both brands and influencers. It also ensures compliance and safeguards the interests of all parties involved in collaborations.

Related Links: - Brand Dashboard - Brand Verification

How do I create and manage my store(s)?

You can create and manage your stores from the Stores Dashboard.

To create a new store: 1. Go to Stores Dashboard. 2. Click “Add New Store”. 3. Fill in the required details: - Enter the address manually or select a location directly on the map (currently UK addresses only). 4. Click “Create Store”. 5. You’ll be redirected to the newly created store’s detail page. 6. Click “Manage Time Slots” at the top right to set available reservation slots for campaigns.

⏰ Note: Time slots will only be visible to influencers when a campaign under this store is live.

To edit a store: - In your Stores Dashboard, find the store you want to update. - Click the blue pencil icon to enter Edit Mode. - Alternatively, click “Edit Venue” on the top right of the store detail page.

Related Links: - Stores Dashboard - Create New Store

Do I need to create time slots for my store?

Not necessarily. Time slots are only needed if you’re running a hosted experience campaign, where influencers are required to visit your store in person to redeem their rewards. These time slots will only be visible to influencers when a campaign for that store is active.

If you’re running such campaigns, we recommend setting up time slots for the entire year to make scheduling easier. You can add, edit, or delete individual slots at any time.

For campaigns that don’t require in-person visits—such as those for online shops—you can skip this step entirely.

How do I create new time slots for my store?

To create time slots, follow these steps:

1. Go to the Stores Dashboard, find your store, and click ‘Manage Slots’ at the bottom left.
2. You’ll be directed to the Manage Time Slots page. Click ‘+ Create Slots’.
3. Fill out the form:
   • Creation Method: Choose between Single Slot or Bulk Creation.
   • Date Selection:
     • Single Date: Create slots for a specific day.
     • Date Range: Repeat the same slots across multiple days.
     • Weekdays: Repeat slots only on selected weekdays within a chosen date range.
   • Set your Start Hour, End Hour, Slot Duration, and optionally, an Interval Between Slots (to add breaks between bookings).
   • We recommend setting ‘Max Bookings per Slot’ to more than 2, so multiple influencers can apply.
   • You can always adjust the date and time of reservations after approving applications.
4. Click the ‘Generate Preview’ button next to Slots Preview to review the generated times (this step is required).
5. Once satisfied, click ‘Save Slots’ in the bottom right corner.

💡 Tip: You can edit or delete any slot later if needed.

Related Links: - Stores Dashboard

How do I manage existing time slots?

To view or edit your time slots:

1. Go to the Stores Dashboard, find your store, and click ‘Manage Slots’ at the bottom left.
2. You’ll be taken to the Manage Time Slots page.
3. Use the left panel to select a date — any date with existing slots will be highlighted.
4. Once you select a date, the corresponding time slots will appear in the right panel, where you can view or delete them as needed.

🛠️ Tip: You can make changes to time slots at any time, even during an active campaign — but updates won’t affect reservations that have already been booked.

Related Links: - Stores Dashboard