Reservation Management - Brand FAQs

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Brand FAQ: Reservation Management

How to manage reservations?

You can manage reservations in two ways:

Method 1: Go to the Reservations Dashboard, find the specific reservation, and click View Details.

Method 2: In the Campaigns Dashboard, find your campaign and click Reservations in the Progress column. Then select the reservation you want to view or edit.


How do reservations work in hosted campaigns?

Influencers can either: • Apply for a campaign that already includes reservation booking, or • Apply first and then book a reservation after being approved by the brand

Once a reservation is made: • Brands will receive an email notification and can also manage it via the Campaigns Dashboard or Reservations Dashboard • Reservations must be approved by the brand to become valid • Brands can cancel reservations if necessary • Influencers can book new slots anytime during the campaign period

On the reserved date: - The influencer visits the store using their brand-authorised credit - They capture their experience through photos and videos to prepare content for social media

After the visit: - The brand must confirm the completion on the reservation detail page - Only after confirmation will the influencer begin creating content for the brand’s review


Where can I confirm or reject influencer bookings?

You can review, confirm, or reject bookings either through:

🛠️ Tip: Only approved reservations become valid. You can cancel or modify them at any time.


What details do influencers receive after I confirm a reservation?

Once approved, the influencer will receive full booking details including: - Date and time of the visit - Store name and address - Number of guests - A unique reservation code for identity verification upon arrival

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