Influencer FAQ: Payments & Rewards

How do rewards work on ManyTags?

Hosted Experience Campaigns: - Receive a spending allowance/credit for the venue - Use the credit during your visit to experience products/services - Credit is pre-authorized with the venue - Present your reservation code to redeem

Product Seeding Campaigns: - Receive free products or online shopping credit - Products shipped to your provided address - Shopping credit applied to your account - Use credit on brand’s website or specified platforms

Important: Rewards are not cash payments - they’re experiential credits or product allowances.

When do I receive my reward?

Hosted Experiences: - Credit is available immediately upon venue visit - Present reservation code for verification - Use credit during your scheduled visit - Any unused credit typically expires after the visit

Product Seeding: - Products ship after campaign approval - Shipping typically takes 3-7 business days - Online credits applied within 24-48 hours of approval - Check email for credit codes or shipping confirmations

Timeline Factors: - Campaign approval speed - Brand processing time - Shipping location and method - Venue coordination for hosted experiences

What if there’s an issue with my reward?

Common Issues: - Credit not recognized at venue - Products not received - Online credit code not working - Wrong products shipped

Immediate Steps: 1. Contact the venue/brand directly first 2. Document the issue with photos/screenshots 3. Report through ManyTags platform 4. Keep all receipts and confirmation emails

Platform Support: - Use the support system within your dashboard - Provide detailed information about the issue - Include relevant screenshots or documentation - ManyTags will mediate between you and the brand

Resolution Timeline: - Most issues resolved within 2-3 business days - Complex issues may take up to 1 week - You’ll receive updates throughout the process

Can I get cash instead of the reward?

Standard Policy: - ManyTags campaigns offer experiential rewards, not cash - This maintains the authentic experience focus - Helps brands ensure proper product/service usage

Exceptions: - Very rare circumstances may allow alternatives - Must be approved by both brand and ManyTags - Usually only for accessibility or logistical issues

Why Experiential Rewards: - Ensures authentic content creation - Provides real experience with brand - Creates genuine reactions and reviews - Maintains campaign integrity

Alternative Platforms: - If you prefer cash payments, consider other influencer platforms - ManyTags specializes in experience-based collaborations